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Frequently Asked Questions

 

What is OB Great, and what services do you offer?

         OB Great is a virtual, one-on-one mental health and wellness platform that provides a safe space for individuals to be listened to as human beings. We offer compassionate mental health support, tutoring services, career guidance, and more.

Who are the influencers and tutors on OB Great?

         Our influencers and tutors are experienced individuals from various backgrounds who are passionate about helping others. They have undergone active listening training and possess the skills to provide valuable support and guidance.

How can I become an influencer or tutor with OB Great?

          If you are interested in becoming an influencer or tutor, please reach out to our team through the "Join Us" page on our website. We would love to learn more about your expertise and passion for helping others.

Is OB Great a confidential platform for discussing personal issues?

         Yes, absolutely. Confidentiality is of utmost importance to us. Any personal information shared during sessions is treated with the strictest confidence, and our influencers and tutors adhere to our non-disclosure policy.

Are the sessions conducted virtually?

        Yes, all sessions on OB Great are conducted virtually to provide convenience and accessibility to our users. We use platforms like Zoom, Skype, and Whatsapp for seamless communication.

How can I book a session with an influencer or tutor?

        Booking a session is easy. Simply go to our website, browse the available influencers and tutors, and select the one you'd like to connect with. Click on "Book Now" to schedule your session at a convenient time.

Do you offer free resources on your platform?

        Yes, we believe in making mental health resources accessible to all. Along with our paid services, we also provide free resources such as blog articles, self-help guides, and helpful tips on our website.

What is the process for obtaining an active listening certificate?

        Once you become an influencer on OB Great, we provide access to active listening training. You will receive guidance and complete the certification to enhance your skills as a compassionate listener.

Can I remain anonymous during the sessions?

         Yes, if you prefer to remain anonymous during your sessions, we respect your privacy. You have the option to use a pseudonym or any other means to protect your identity.

What makes OB Great different from other mental health platforms?

At OB Great, what sets us apart from other mental health platforms is our unwavering commitment to being the bridge between individuals who are disadvantaged or hesitant to seek mental health help and those who can afford and benefit from professional services. We are like the appetizer before the meal, offering a welcoming introduction to the world of mental health support.

Our emphasis on one-on-one personalized support ensures that each individual receives the attention and care they deserve. We understand that everyone's mental health journey is unique, and we tailor our approach to meet the specific needs and concerns of each client.

Furthermore, the diversity of services we offer makes OB Great a comprehensive platform for self-improvement. Whether it's mental health support, tutoring services, career guidance, or personal development, we have a wide range of resources to cater to various aspects of our clients' lives.

But what truly sets us apart is the strong sense of community and compassion that thrives within OB Great. Our influencers, tutors, and clients come together to create a nurturing and understanding environment, where genuine connections are forged. We firmly believe that genuine connections lead to positive, life-changing experiences.

By fostering an atmosphere of trust and empathy, we empower individuals to feel comfortable with the idea of seeking mental health help and opening up about their struggles. We strive to remove the barriers that prevent people from accessing professional mental health services, allowing them to embark on a transformative journey towards well-being.

At OB Great, our ultimate goal is to make mental health support accessible, approachable, and effective, creating a supportive space where everyone can find the encouragement and assistance they need to thrive. Join us on this empowering journey of self-improvement, and experience the genuine difference that OB Great can make in your life.

Privacy Notice for OB Great

At OB Great, we are committed to safeguarding your privacy and protecting your personal information. This Privacy Notice explains how we collect, use, and disclose your data when you interact with our website, services, and community. By using our platform, you consent to the practices described in this notice.

  1. Information We Collect:

    • Personal Information: When you sign up or interact with our platform, we may collect your name, email address, contact details, and other necessary information to provide our services.

    • Session Data: We may collect session details, including chat logs and interactions, to ensure the quality of our services.

    • Cookies and Similar Technologies: We use cookies and similar technologies to enhance your browsing experience and track website usage.

  2. How We Use Your Information:

    • Provide Services: We use your information to offer personalized support, tutoring, and career services according to your needs and preferences.

    • Communication: We may contact you to provide updates, respond to inquiries, and deliver important information related to our services.

    • Improve User Experience: Your data helps us analyze and enhance our website, services, and community for a better user experience.

  3. Information Sharing and Disclosure:

    • Trusted Partners: We may share your information with trusted third-party service providers who assist us in delivering our services, but they are bound by confidentiality agreements.

    • Legal Obligations: We may disclose your information to comply with legal requirements, protect our rights, or respond to lawful requests.

  4. Data Security:

    • We employ industry-standard security measures to protect your personal data from unauthorized access, alteration, or disclosure.

    • However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

  5. Your Choices:

    • You have the right to access, update, and delete your personal information. Please contact us if you wish to exercise these rights.

    • You may opt-out of receiving promotional communications from us by following the instructions in our emails.

  6. Children's Privacy:

    • Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from them.

  7. Changes to this Notice:

    • We may update this Privacy Notice from time to time to reflect changes in our practices. The updated version will be posted on our website.

  8. Children's Privacy: Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can remove it.

Terms and Conditions

Our terms and conditions govern your use of the OB Great website and services. By accessing or using our website, you agree to comply with these terms and conditions.

When You Use Our Service: You agree to use our website and services only for lawful purposes and in accordance with our policies. You may not engage in any activity that violates applicable laws or infringes upon the rights of others.

Intellectual Property: All content and materials on our website, including text, images, videos, and logos, are the property of OB Great and protected by copyright laws. You may not reproduce, distribute, or modify any content without our prior written consent.

Limitation of Liability: OB Great is not liable for any damages or losses arising from your use of our website or services. We are not responsible for the accuracy, completeness, or reliability of any information provided on our website.

Cookie Policy

Our website uses cookies to enhance your browsing experience and improve our services. By using our website, you consent to the use of cookies in accordance with this policy.

What Are Cookies: Cookies are small text files stored on your device when you visit a website. They help us recognize your browser and remember certain information about your visit.

How We Use Cookies: We use cookies to analyze website traffic, personalize content, and provide targeted advertisements. We may also use cookies from third-party services, such as analytics providers and advertising networks.

Managing Cookies: You can control cookies through your browser settings and opt-out of certain types of cookies. However, please note that disabling cookies may affect your browsing experience and limit the functionality of our website.

 

Disclaimers

OB Great provides motivational and tutoring services but is not a professional mental health provider. Our influencers are advocates for improved mental health and offer support and encouragement based on their personal experiences. We recommend seeking professional help for serious mental health concerns.

Disclosures

We may receive compensation for products or services mentioned on our website through affiliate partnerships or sponsored content. However, our opinions are always our own, and we only endorse products or services that we truly believe in.

Return Policy

We offer a 7-day refund policy for self-care skin products, excluding soaps. If you receive a damaged product or are unsatisfied for any reason, please submit a photo of the product through our online form, and we will process your refund promptly.

Shipping Policy

Shipping fees vary depending on the weight and destination of your order. We offer shipping options ranging from $5.99 to $15.99. Bulk orders are available upon request, and we ship via USPS, UPS, and FedEx for domestic and international orders. Please note that shipping times may vary depending on location.

If you have any questions or concerns about our Privacy Notice or data practices, please contact us at official.obgreat@gmail.com. Your privacy matters to us, and we are dedicated to maintaining the trust you place in OB Great for your mental health and wellness journey.

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